For service advisorsScreens
Advisor screens
Reference pages for the screens advisors live in — the tickets list, order detail, schedule, and customer detail.
Service advisors
The task pages tell you how to get a job done; these pages are the map — what's on each screen and what every control does. Use them when a button you don't recognize shows up, or when you want the full inventory of a page you use every day: the tickets list, the order detail, the schedule, and the customer detail.